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Arabic coffee product test

At-home product test during COVID-19: 150 interviews comparing two new formulas with homemade coffee and market brands across Jeddah and Riyadh.

Arabic coffee product test
FMCG
At-home product testHUTFace-to-face
Arabic coffee product test

Study at a glance

Quantitative at-home product test with Saudi Arabic coffee drinkers in Jeddah and Riyadh during the coronavirus period.

Original brief

150 interviews for an at-home product test during coronavirus restrictions.

Objective

Compare two new formulas with homemade coffee and current market brands.

Target respondents

  • 100% Saudi participants
  • 70% women / 30% men
  • Ages 20–50; SEC A–C2
  • Jeddah and Riyadh: 50% each
  • Daily Arabic coffee drinkers
  • Household brand decision-makers

Challenges faced due to COVID-19

1
Respondents

Could not participate outside their home and were very concerned about face-to-face interaction.

2
Full lockdown

CLT venues could not be booked. Public venues at malls were closed as well.

3
Distributing the samples

Interviewers could not visit the office to collect samples and distribute them to respondents.

4
Shipment

The courier took five days to move samples from Jeddah to Riyadh; delivery had to be coordinated via their office.